NZ Symposium insights, a new resource hub and an award-winning case study.
In this edition of Beyond Engagement, we unpack trust, governance and AI in engagement — alongside insights from the New Zealand Symposium, practical resources, and an award-winning case study.
LET'S PUT OUR TRUST IN COMMUNITY ENGAGEMENT
Trust isn’t built through messaging — it’s built through how decisions are made. Engagement Institute trainer, Gabrielle Martinovich (CreativePivot, NSW) explores why community engagement sits at the centre of trust, and what organisations need to get right as expectations continue to rise.
PORT PHILLIP CITY COUNCIL SHOWS US WHAT GOOD ENGAGEMENT LOOKS LIKE
Award-winning work from Port Phillip City Council shows how engagement can move beyond consultation — and into shaping real outcomes through sustained, meaningful community involvement.
AI HAS ENTERED ENGAGEMENT — BUT WHERE DOES IT ACTUALLY ADD VALUE?
AI is increasingly supporting engagement practice, particularly in analysis — but it can’t replace human judgement. Here’s where it works, and where it doesn’t.
IS ENGAGEMENT NOW A GOVERNANCE ISSUE?
Engagement is shifting from delivery to accountability. Increasingly, organisations are being asked to show not just what decisions were made — but how engagement shaped them.
INCLUSIVE ENGAGEMENT, MADE PRACTICAL
The new Inclusive and Accessible Engagement Hub brings together practical tools and guidance to help you design engagement that is more inclusive, accessible and effective from the outset. The Inclusive and Accessible Toolkit is now also available to members.
NEW ZEALAND SYMPOSIUM 2026: FROM COMPLEXITY TO CONFIDENCE
From leadership through change to emerging tools and approaches, the 2026 New Zealand Symposium captured the challenges — and opportunities — defining engagement practice today.
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